LEGAL REFERENCE

Your Data Stays Yours

We built texas189 around your privacy. Every account detail, payment record and gaming session is encrypted and protected under strict data-handling standards. When you open an account with...

Encrypted StorageQRIS ProtectedAccount SecureData CompliantIndonesia-Ready

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How We Handle Your Information

texas189 collects account details, payment methods and gameplay history to deliver your lobby experience and process withdrawals. We do not sell your data to third parties. Your DANA, OVO, GoPay and QRIS transactions are handled through encrypted payment gateways in supported regions. We retain your information only as long as your account is active, plus the period required by local law. You

can request data deletion or correction at any time through your account settings.

Service availability is jurisdiction-dependent. Users are responsible for checking local law before access.

PLAYER SUPPORT

Privacy Questions & Support

Email Support Contact our privacy team at [email protected] with any data concerns, deletion requests or account-security questions. We respond within 24 hours.

Account Settings Manage your personal data, communication preferences and privacy controls directly from your account dashboard. Update or remove information anytime.

Live Chat Our support team is available in-app to walk you through privacy settings, data requests or account recovery. Open the chat widget during lobby hours.

PLATFORM TRUST SIGNALS

Privacy Standards We Follow

Encryption Standard

All account logins and payment transactions use TLS 1.2+ encryption. Your session data is isolated and cannot be accessed by other users or staff.

Payment Security

DANA, OVO, GoPay and QRIS integrations comply with Indonesia's payment-gateway security requirements. We never store full card or wallet credentials.

Data Retention

We keep your account history for the duration of your membership plus 12 months after closure, as required by local regulations in supported regions.

Third-Party Access

We do not share your personal data with marketing firms, data brokers or unaffiliated services. Payment processors see only transaction details.

Cookie Policy

texas189 uses session cookies to keep you logged in and functional cookies to improve lobby performance. You can disable non-essential cookies in your browser.

Policy Updates

We notify you of material privacy changes via email and in-app banner at least 30 days before they take effect. Your continued use means acceptance.

Privacy Across texas189

Mobile App	Same encryption and data handling as the web platform. App permissions are limited to account login and push notifications only.
Live Casino Tables	Your table session data is not recorded or shared with other players. Dealer feeds are streamed but your account balance remains private.
Sportsbook Markets	Betting history is tied to your account only. We do not share your wager patterns with odds providers or external analytics services.
Slot Lobbies	Spin results are generated server-side and encrypted. Your play history is visible only to you and our support team when you request it.
Payment Records	DANA, OVO, GoPay and QRIS deposits and withdrawals are logged separately from gameplay data for audit compliance in supported regions.
Account Recovery	If you lose access, we verify your identity through email and phone before restoring your account. No data is shared during the recovery process.
Dispute Resolution	When you file a dispute, only our compliance team accesses your full transaction history. Third-party arbitrators see only anonymized summaries.

What Protects Your Account

Two-Factor Authentication

Enable 2FA in your account settings to add a second verification step. Your phone number is encrypted and used only for security codes.

Session Timeout

Your session automatically logs out after 30 minutes of inactivity. This prevents unauthorized access if you step away from your device.

Password Reset

Forgotten your password? We send a secure reset link to your registered email. The link expires after one hour for your protection.

Device Recognition

We flag unusual login locations and ask for extra verification. You can review all active sessions and log out remotely from any device.

Withdrawal Confirmation

Every withdrawal to your DANA, OVO, GoPay or QRIS wallet requires email confirmation. This prevents accidental or fraudulent transfers.

Fraud Monitoring

Our system detects unusual betting patterns and rapid withdrawals. We may pause your account temporarily to verify the activity is yours.

Privacy Policy Questions

We retain your account history for 12 months after closure to comply with local regulations in supported regions. After that period, your personal data is deleted. Transaction records required by law are kept separately and anonymized.

Yes. Go to Account Settings > Privacy & Data, then select 'Download My Data'. We'll email you a complete record of your account details, gameplay history and payment transactions within 7 business days.

No. We send only the transaction amount and your account ID to payment processors. They never receive your full name, email or gaming history. Payment data is handled under their own privacy policies.

If we merge or are acquired, your data transfers under the same privacy protections. We'll notify you by email at least 30 days before any change. You can request deletion instead of transfer.

Passwords are hashed using industry-standard encryption before storage. We never see your actual password. If you forget it, we send a secure reset link that expires after one hour.

Yes. Every promotional email includes an unsubscribe link. You can also disable marketing notifications in Account Settings > Communication Preferences. We'll stop sending them within 24 hours.

Your session is private. Other players see only your username and chip stack. Dealers cannot access your account balance or personal details. All table feeds are encrypted end-to-end.